We have been in the Stove, Chimney and Awning business for over 20 years. We're passionate about providing excellent customer service and helping you find the products or parts that you need.

For all Internet inquiries:

We prefer email communications as they tend to offer the company as a whole a chance to be a part of customer service experience. Please email us at info@a1stoves.com , or fill out the form below for the highest level of customer service.

Please call TOLL FREE: 800-893-4950 Mon-Fri 8:00 am -5:00 pm PT
If routed to voice mail, please include your name, phone number, make, model, and serial number of your stove. Voice mails are emailed around the clock to our Customer Service Personnel for immediate attention.

For all Nevada County, Nevada City, and Grass Valley, California, and other local store inquiries, Please call: 530-477-1979  Monday-Friday 8:00 am -5:00 pm, Saturday 8:00 am - 2:00 pm PT.